Etiquette experts still don’t approve of sending thank-you notes via e-mail, despite the growing popularity of the practice. Because it’s not the sentiment that counts, but the former tree it’s written on.


Some communication experts say teenagers and young adults who rarely took the time to pen a thank-you note to disappointed grandparents for their holiday gifts are now taking the time to say thank-you by e-mail and text message.

“As more people get cell phones, we are seeing a rise in the number of thanks sent by text,” said Delly Tamer, chief executive of online wireless retailer, which researches phone use.

“The younger generation who may not write a note do feel comfortable saying thanks by text or e-mail.”

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