Digital Racketeering? ... Lawsuit Accuses Yelp of Extortion

Posted on Feb 25, 2010

A class-action lawsuit claims online business review repository Yelp charges businesses a kind of protection fee to make bad reviews disappear. Yelp vehemently denies this, although the allegations line up with an earlier report of bad behavior.

Without the trust of its users, Yelp is pretty useless. If this is true, it’s despicable. If not, it’s a devastating smear.  —PZS

TechCrunch via LA Weekly:

Two law firms, Beck & Lee from Miami and The Weston Firm in San Diego, have filed a class action lawsuit in Los Angeles federal court alleging unfair business practices by local business review and rating website operator Yelp.

The plaintiff in the suit, a veterinary hospital in Long Beach, CA, is said to have requested that Yelp remove a negative review from the website, which was allegedly refused by the San Francisco startup, after which its sales representatives repeatedly contacted the hospital demanding payments of roughly $300 per month in exchange for hiding or deleting the review.

Read more

More Below the Ad

New and Improved Comments

We are launching a major overhaul of our comments section.

In addition to more robust spam filtering and moderation, new features include the ability to rate other comments, sort how they are displayed and respond directly via e-mail or in a thread.

Unfortunately, commenters will lose their existing Truthdig identities. It's a pain, we know, but on the plus side you will now be able to log in with a plethora of options, including Google, Twitter, Facebook and Disqus accounts.

Before launching this system we spent months in discussion with our top commenters. We listened to the feedback and we hope you like what we've come up with.

Please direct any problems or concerns to us via our contact page.