State Department Scolds Diplomats for Poor E-Mail Etiquette

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State Department Scolds Diplomats for Poor E-Mail Etiquette

Flickr / me and the sysop

A recent spate of mass e-mails nearly crippled the State Department’s communications and generated a terse cable—sent out to all employees, of course—threatening disciplinary action if diplomats and others don’t cut it out. The note blamed abuse of the “reply all” button for the “e-mail storm.”

AP via Google:

The cable orders employees to “take immediate action” to ensure they and their colleagues are “aware of the negative impact of hitting ‘reply all’ ” and to delete e-mails addressed to large numbers of people that they might receive in error.

“Anyone who disregards these instructions will be subject to disciplinary actions,” [Under Secretary of State for Management Patrick] Kennedy wrote in the cable, which begins: “Please ensure widest distribution of this message.”

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By Purple Girl, January 12, 2009 at 7:06 am Link to this comment

Did I miss something? What caused this scolding and threat of disciplinary action. Something Juicy or Revealing? And what else are they fearful of ‘leaking’ out?

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By jr., January 11, 2009 at 3:58 pm Link to this comment

“Please ensure widest distribution of this message”, under secretary of state. As history has already proven many times and again, the same perpetrators responsible for creating the problems are the same ones pitching their sales to do the cleaning-up, to be this great Panacea.

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